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Privacy Policy


Zilicus Solutions provides services to its customer through its website, solutions/applications such as ZilicusPM. Zilicus Solutions is serious about privacy of its customer & we at Zilicus Solutions are committed to protecting the privacy of its customers. This Privacy statement provide details of how we may collect and use information collected from our customers.

What information do we collect?

  • When you register with Zilicus website or with Zilicus applications such as ZilicusPM, you will be asked to provide certain personal information such as your name, email address, country, time zone location and contact details. To render services offered by Zilicus Solutions, we may also ask you to provide additional personal information such as company name.

  • We may also collect information about your usage of Zilicus applications, which includes but not limited to traffic statistics, date and time of visits, IP address, browser type, page visits etc.



How do we use your information
Zilicus Solutions ensures that your information remains private and confidential. We will never use, share, rent, exchange or sell your information with any third parties.

However for the following purposes, we will use your information to

  • Authenticate and provide you access to Zilicus applications

  • Improve our service; to trace and diagnose problems encountered while using services offered by Zilicus

  • To notify you about maintenance schedule, change of Services offered by Zilicus, information and promotional materials from Zilicus Solutions

  • To contact you for your feedback on the website and Zilicus application services

  • To use it in our billing systems to make better offering of Zilicus services.

    Zilicus will need to share the collected information when we must comply with the laws that require such disclosure to law enforcement authorities or other government parties. We may also share information in the case of an investigation, fraudulent or illegal activity on the site, violation of terms of use, and situations involving potential threats to the physical safety of any person or our system.


Security


Zilicus Solutions employs stringent security measures to protect your information from unauthorized access. However, we cannot guarantee the security of your data while its being transmitted over the Internet to and from our servers.

How do we protect what we collect?

  • We have stringent security measures, including administrative, physical and electronic measures, to protect against the loss, misuse or alteration of information that we have collected from you in the use of the Zilicus services.

  • These measures include SSL data encryption to transmit your data securely to Zilicus applications as well as technical architectures and systems to prevent unauthorised internal employees, contractors and affiliated organizations from accessing your data.



Data Storage

Zilicus Solutions uses third party vendors and hosting providers like Amazon Web Services (AWS) to provide the necessary infrastructure, hardware, software, networking, storage, and related technology required to operate Zilicus applications. Zilicus Solutions owns all the code, databases and all rights to the Zilicus application. You, as a customer will retain all rights to your data.



Blogs or Public Forums

Zilicus may create and host a public discussion through Blogs or forum for its customers and the general public. Any information disclosed in these areas is deemed public information and each user is responsible for and should exercise caution when disclosing personal information on these forums/Blogs. Zilicus Solutions is not responsible for any such information disclosed or any action taken as a result of the disclosed information.



Google Analytics

Zilicus Solutions uses Google Analytics, a web analytics service. Google Analytics uses cookies, web beacons, and other means to help Zilicus analyze how users use the site. You may find Google’s Privacy Policy at http://www.google.com/intl/en/privacypolicy.html.


Cookies

Zilicus website & applications use 'cookies' to store and track information about your usage of Zilicus Services. A cookie are small sized files which is sent to your browser from the web server and these are stored on your computer. We issue cookies to your computer when you access Zilicus website or login to Zilicus application and when you register with our service. These cookies may be used by your browser on subsequent visits to Zilicus website & applications.



Changes To Our Privacy Policy


Zilicus Solutions reserves the right to change this Privacy Policy at any time. We will notify you of any significant changes through our website.

Contact

If you have questions or concerns regarding this Privacy Policy, you may contact us at support@zilicus.com.